Return Policy

We try to provide sufficient images from many angles so you know what you're getting. If for some reason you do not want what you ordered, there will be a 10% restocking fee. Shipping fees to you and back to Silver Muse are not refundable. The item purchased must be in a new, unused and unblemished condition so that it may be re-sold as a new piece of jewelry. In addition, you must contact within 24 hours of the tracking information showing delivered. Once the returned piece is in our hands and it is deemed re-sellable, the refund will be made minus fees.

There is no refund on custom made items.

If you paid sales tax in your order, this complicates refunds and causes a tricky return policy. In this case, a gift card may be issued (minus the restocking fee) or a separate restocking fee must be paid by invoice before the original refund can be processed.