Typical shipment occurs in 1-3 business days unless the item is labeled MTO (Made to Order). MTO items will take up to 2 weeks for production time plus shipping time. Shipping is through USPS or UPS.
All orders are packaged in an anti-tarnish bag which is good for two years of storage. Your jewelry, within the anti-tarnish bag, will be placed inside either a Kraft gift box or in a linen drawstring bag. A polishing cloth is included with each order along with care instructions and a description of your new jewelry (for items with stones). I wrap the order in tissue paper and will securely ship it to you.
If you are ordering for a gift, don't worry! I never include pricing in the package. I ship as if the gift is being delivered to the recipient. If you need a note included, please mention it at check out.
Orders outside the USA: Shipping outside of the USA: If you select UPS options, it should take about 1-2 weeks to receive your package. Please provide a phone number when purchasing so that UPS/customs can send you the invoice for the customs fees before the delivery is made.
Please be aware of your country's customs fees and requirements BEFORE purchasing so that we can have a smooth transaction.
Packages will have the value of the item on the shipping label. I cannot take the purchase price off of the label. I do not pay any customs fees and have no ability to do so for you. If your country notifies you that a customs fee is required for you to receive your package, it is your responsibility to pay it. Any orders that are returned to me because the customs fee was not paid will not receive a refund on the shipping price nor any fees charged.
**If your item was customized for you, I cannot give you a refund on the product. I will hold your item for a reasonable amount of time as I see fit so that you can contact me about having it shipped to you again at your expense. If I do not receive any communication from you and I cannot get in contact with you, I reserve the right to do as I see fit with the product. International orders are 99% of the time a smooth process, but once in a while a glitch in the system will occur between two countries. After a package/parcel leaves my hands at the post office, I am not responsible for what happens to it. I always have tracking information on each package and will provide this to you so that we can both monitor its progress through the mail system.